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"I
started working in the hospitality business when I was thirteen
catching the mooring lines as tour boats pulled up at the Voldt
Castle near my home in the Thousand Islands in Upstate New York,"
Mark reminisces. "One day the chef at the prestigious Thousand
Island lost it and fired all the kitchen staff. I happened to be
outside at the time and someone came out and said 'Hey kid, you
want a job?' I've been in food service ever since!"
When it came
time for college, Mark chose a small private school near Lake Placid
where he earned an associate degree in Hospitality Management. After
graduating, he worked in a number of four star restaurants in the
Syracuse area. A position running the Food and Beverage operation
at a golf and country club in Upstate New York put him in the network
that eventually led to CVAC in 1994: "I like the challenge
of being part of a private club. Unlike restaurants, you get to
know the people you serve. You see them regularly. If something
isn't right you hear about it so you can address it immediately."
Mark has the
reputation of being able to visualize a complete event and then
pull together all the components needed to ensure success. The growth
and improvement in the quality of the food and service in his department
are proof of his organizational skill.
Helping families
to plan major functions is one of his favorite things at the Club:
"I enjoy participating with the families and helping them create
an important event in their lives."
Mark comes from
a family with a history in the service industries: "I grew
up in an atmosphere where people enjoyed the dignity of serving
others. Now I enjoy it too. In fact, I love it."
Mark has responsibility
for all aspects of the Club's member ala carte and private party
food and beverage operations.
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